" After filling out the new application I feel like I can breathe again.
/ client /
" It was simple - easy to understand and follow.
/ client /
" The old application would have taken me a whole day. This one was more understandable and less stressful - it asks you the questions but with respect.
/ client /
" The old application is cumbersome and time consuming. It makes me collect so much information that it’s painful to even get to the human story.
/ EATON CAseworker/
" The new application seems to make clients more apt to open up in an interview...it feels like there is more trust.
/ HAMTRAMCK CASEWORKER /
“ Clients are coming to me with a different tone - they said they felt like the new application was more caring.
/ HAMTRAMCK CASEWORKER /
“ It feels sharp - I can find what I am looking for. It feels easier to navigate.