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Context

These materials were created by MDHHS and Civilla to train 5,000 state workers for the rollout of the new MDHHS-1171 assistance application in January 2018. Training was delivered through a "train-the-trainer" model - with 200 field staff utilizing the following content to facilitate in-person experiences in their local offices. The videos on this website were designed to deliver consistent core content across offices. They were accompanied by a training roadmap that provided additional structure and in-depth instructions for trainers. For more information please contact Michael Brennan at michael@civilla.com.


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Hello!


let's start at the beginning...


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re:form pilot participants


the new 1171 introduction


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business process changes


what to expect with the new MI Bridges


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let's learn more about the interview guide


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wrap up


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